Support

Support

Need help? We're here for you!

Frequently Asked Questions

How do I add chords to my lyrics? +
Use brackets around chord names: [Am], [G7], [Cmaj7]. Place them directly before the syllable where the chord should be played. Example: [Am]Hello [G]world
How does transposition work? +
Open a song and use the +/- buttons in the control panel. Each tap shifts all chords by one semitone. The original key is preserved so you can always go back.
What is "Style Search"? +
Style Search lets you find estimated chord progressions to practice accompaniment in an artist's style. It provides chord grids with placeholder characters (░) instead of lyrics, as we do not distribute copyrighted content.
Does the app contain copyrighted lyrics? +
No. UndeadChords does not provide any copyrighted lyrics. The Style Search feature only provides estimated chord progressions with placeholder text. Personal songs are created and managed by you.
What's the difference between Free and Premium? +
Free includes unlimited personal songs, 5 daily style searches, all 450+ chord diagrams, standard tuning, and 6 patterns. Premium unlocks unlimited searches, all tunings, all 35+ patterns, and song export.
How do I restore my Premium purchase? +
Go to Settings and tap "Restore Purchases". Make sure you're signed in with the same Apple ID you used for the original purchase.
Can I get a refund? +
Refund requests must be submitted through Apple at reportaproblem.apple.com. We don't have access to payment information.
How does the tuner work? +
The tuner plays reference tones for each string. Tap a string to hear the target pitch, then tune your instrument by ear to match. A tuning fork (A 440Hz) is also available.

Still need help?

For any questions, suggestions or issues:

contact@undeadchords.com

We typically respond within 24-48 hours.